Local community groups offer an excellent opportunity for any retail business to promote themselves. Through practical engagement, retail business owners can show off their skills, their human side and win friends.
One way of working with a local community group is through supporting their campaigns with free labour or donations. Both are usually welcomed with open arms. This is practical engagement which shows that the business respects the work of the group and is prepared to help where able.
Another way a retail business can connect with a local community group is through a speech or a presentation at a group meeting. Coming in as guest speaker for a lunch or dinner, you can present an aspect of your business in a different way to a traditional business presentation.
The luncheon or dinner speaking opportunity gives you a chance to put a human face to the business and to build enduring local friendships without coming across as being all about business.
Here are some tips to make the most of local speaking engagement opportunities with local community groups:
Prepare for the talk, keep a relatively narrow focus as no one enjoys a rambling presentation which gets lost.
Have some props. Showing is always better than telling.
1. Prepare some fun. It may be a joke or two, some humour about yourself, stories from the shop or some funny images. Humour is a good way to break the ice and better engage with your audience.
2. Keep the talk local. Local community groups are populated by people who, well, care about their local community. To connect with them, ensure that your talk connects with the community. This will help them warm to what you have to say.
3. Don't overtly advertise during the talk. What you say should be more educational or entertaining than advertising.
4. If possible and practical, give them a sample. This lets them touch and feel what you sell in the business.
5. Consider hosting the talk in your store - let them go behind the scenes and see what you do.
Presenting your retail business in this way can make you and your employee team feel more local to the members of the community group. It can also provide you with an opportunity for valuable feedback about how you are serving local needs.
There are stories of challenged businesses turning around their situations after presenting to local community groups with issues resolved or challenges overcome.
For the community group connection to work, however, it must deliver tangible benefits to the group and its members. This is where the quality and content of the presentation become vitally important.
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