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Cultural Awareness - an HR Perspective



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By : Doris Hill    14 or more times read
Submitted 2010-09-22 23:05:57
The utilization of cultural awareness coaching has increased rapidly in the majority of global companies over the past decade.
My experience operating in international firms in that effective cross-cultural functioning was vital, involved the devotion of considerable time and energies to making sure that cultural coaching needs were identified and accommodated as necessary.
This commitment to bridging cultural gaps represents a perceptible shift in attitudes amongst British company global thinking. This is often a shift from the prevalent subconscious (and typically not thus subconscious) driver, which existed in previous years. Thinking typically held that the means in which the West did business was the norm to that to attempt and that non-western voters ought to assimilate into our own explicit mode of cultural thinking as opposed to vice versa.
Very little effort was actually made to understand the cultural differences between countries. This thinking was gradually moulded and modified by the realities of the failure of such thinking together with ineffective team functioning, lack of productivity and general dissatisfaction amongst cross culturally functioning staff. It conjointly become apparent that the money prices of failed cross-cultural initiatives could be readily assessed and had a tangible impact on the monetary bottom line.
It's also fascinating to note that the view that cultural awareness is senseless within alternative western groups has also changed.
Commonality of language can typically be an impediment vs a plus as it disguises the variations of thinking and approach, which could underlie whole strands of business practice. When addressing countries with obvious differences in respect to language, religion, values and behaviours etc., then individuals more readily settle for the need to perceive the motivations of the opposite party. When multicultural variations arise between western groups however, conflict inside approach is usually attributed to the ineptness / stubbornness of the other party. When such attitudes become ingrained inside teams, then self fulfilling prophecy could kick in and poor relationships become the norm affecting productivity and hence financial gain.
Recent experiences of running cultural awareness sessions for a UK team dealing on a daily basis with the US proved invaluable to overcoming a variety of issues which had become entrenched into the operating behaviours of the teams. The sessions heightened awareness among the team of operating variations and helped to generate an understanding of why these variations existed among the groups. It additionally presented the teams with an opportunity to understand the potential frustrations that their US colleagues could have had with their UK peers in respect to their own personal approach to managing meetings, negotiations, making decisions, resolving issues etc.
Involvement in awareness programmes across a range of diverse problems is proving invaluable in resolving numerous poor performances in international business and in enhancing each day HR practices; for instance:
Expatriate assignments, management, training and edges
Production of international relocation guides and connected support materials
International company and workplace relocations
International recruitment
Company mergers and acquisitions
Training and development
Policy development
Clearly from an HR, and hence a business perspective, cultural awareness has been important to the success of world corporations with the progression of sturdy acceptance at intervals businesses for the need to reinforce cultural awareness through diverse cultural interventions.
Author Resource:- Doris Hill has been writing articles online for nearly 2 years now. Not only does this author specialize in Cross Cultural, you can also check out his latest website about:

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